Return Policy

Here at Jiabeikang (Guangzhou) Pharmaceutical Holding Co., Ltd , we take great pleasure in manufacturing top-tier health supplements like capsules, gummies, tablets, and liquid drops. This meet the highest quality and safety standards. As professional manufacturers, our refund policy was established to guarantee customer satisfaction as well as address any product quality-related concerns that arise from purchasing one of our products.

Product Quality Guarantee
At Natural Alternative Solutions we stand behind every product we manufacture. If any capsules, gummies, tablets or liquid drops do not meet agreed upon specifications due to manufacturing errors (non human caused), or have defects due to manufacturing errors that were nonhuman caused, then we guarantee refund or replacement with no further obligation or hassles involved - such as incorrect formulation issues or damaged packaging that results from shipping errors or any other quality-related concerns that arise as a result of receiving said item(s).

Refund Eligibility
To qualify for a refund, ensure the following criteria have been fulfilled.

Manufacturer-related issues that do not result from improper storage, handling or misuse can be addressed within 30 days after receiving a product in its original, unused state (if applicable) for verification purposes.
Refund Process
Should your product qualify for a refund, our staff will quickly process your claim and approve either full reimbursement or replacement as per your preferences - including covering shipping charges associated with returning defective products to us.

Customer Support
Our customer support team is always standing by to assist with any inquiries or issues related to our products, from refund processes and issues with delivery of packages all the way up to refund requests and return processes. Reach out today, and let's work towards finding a timely resolution together!

At Jiabeikang Pharmaceutical, our top priority is you - that's why we specialize in premium health supplements with outstanding customer service!