At Jiabeikang (Guangzhou) Pharmaceutical Holding Co., Ltd, our primary mission is delivering exceptional after-service support so our clients are fully satisfied with the supplements they order from us. As professional manufacturers of health supplements such as capsules, gummies, liquid drops and tablets we understand that post-production phase is as vital as manufacturing itself and offer after-service terms intended to support any potential issues for business continuity purposes and ensure smooth running operations of operations.

1. Product Quality Assurance

Our dedication to product quality extends far beyond production. At Jiabeikang, our commitment to ensuring all our products meet industry regulations such as GMP, ISO, HACCP and FDA certifications is unwavering; should any problems arise with product quality promptly we'll address them; in case a batch does not conform with specified parameters we will work together towards solving that problem with product replacement, rework or other agreed upon solutions.

2. Warranty Period

All our supplements come with a standard six month warranty from delivery date, during which any manufacturing or quality defects found can be addressed through returns or replacements as necessary. Unfortunately, this guarantee does not cover issues related to improper storage, misuse, or mishandling once products have been delivered to their designated destinations.

3. Customer Support

Our commitment to our products continues even post sale with our customer support team standing ready to address any inquiries or concerns you might have after purchase. Whether that means assistance with product usage, marketing strategies or fulfillment we are here for you - let our experienced staff assist with navigating any challenges encountered after sales to guarantee ongoing satisfaction with them!

4. Returns and Replacements

In the unlikely event that any products do not match up to agreed specifications or are damaged during shipping, our returns and replacement policy provides for swift action to rectify them quickly and cost effectively. All returns or complaints must be filed within 30 days from receiving shipment with photographic evidence attached as soon as possible - after reviewing we may suggest options such as returns/replacements/refunds as necessary to make sure our clients remain completely happy with what they purchase from us! Our goal is for every single one of you to experience complete satisfaction from what products arrive.

5. Ongoing Product Development

Our R&D department is here to support the growth of your business by continuously innovating our product lines, and can discuss custom formulations or improvements you might have for them. Whether that means developing new supplements, tweaking existing ones or changing ingredients according to market requirements; our R&D department can be relied upon. Innovation is vital for long-term success - let us collaborate together on meeting future challenges together!

6. Logistics and Delivery Support

To ensure on time deliveries, we maintain close ties with trusted logistics partners. In case any unexpected delays arise due to unexpected events, our customer service team is on standby 24/7/365 with tracking requests, delivery status inquiries or any logistical needs you might encounter - they're committed to finding quick solutions should an issue arise with your shipment!

7. Compliance and Documentation

Our experienced supplement manufacturers understand the significance of regulatory compliance for businesses like yours, so they provide all required paperwork such as product certificates, lab test results and quality control reports that meet industry regulations or for selling your product(s). Should specific documents for regulatory compliance or selling to specific markets be necessary - don't worry: our team is on standby!

Jiabeikang makes after-service an integral component of its commitment to your success. Our mission is to deliver outstanding support throughout all aspects of product lifecycle and manufacturing; from quality testing, customer support or development; production to delivery and beyond - so as to foster long-lasting relationships based on mutual success! Our aftercare is here for your every need! Our aim is simple - create lasting partnerships based on trust, quality products and mutual success for maximum client satisfaction!